Playersoft, a leading provider of player engagement solutions and customer analytics software for the casino industry, announced that they have implemented Playersoft’s new brand identity to bring transparency to their product. The company has also partnered with Tortoise Rock Studios to produce an exclusive slot machine based on popular movies like Jurassic Park and Raiders Of The Lost Ark.

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Tortoise Rock & Spotlight 29 Casinos Optimize Customer Experience with Playersoft

NEVADA, LAS VEGAS (March 9, 2022) — The Twenty-Nine Palms Band of Mission Indians in California is putting a premium on player service. They have teamed up with Playersoft Technologies to improve their Club29 experience by automating their guest invitation system.

The tribe owns and operates the Tortoise Rock Casino in Twentynine Palms and the Spotlight 29 Casino in Coachella, both in California.

The properties just purchased Playersoft Mobile Enrollment to improve the player experience with enrollments. This mobile marketing solution enables team members to extend the club registration experience to players on the casino floor or at off-site events such as Coachella Crossroads. By becoming mobile, consumers no longer have to wait in queues for a Club29 card, resulting in a higher level of service for all players.

“We’ve been really lucky to work with Playersoft. Their commitment to providing a high-quality product and excellent customer service is mirrored in the service we give to our athletes. We’re looking forward to working on their platform and seeing what more they come up with in the future.” Robert Christopher, VP of Marketing and Entertainment, had this to say.

Playersoft RSVP Event Management will be used by both properties to automate and simplify player invitations and reactions to casino events. Staff may secure the players’ invite, as well as their guest’s, for attendance with a single press on the mobile or desktop app. Making check-in fast, straightforward, and uncomplicated for all customers. This robust system captures gameplay data from all attendees, as well as costs for reporting purposes. Furthermore, by removing the necessity for players to check in at a kiosk, the solution automates continuity marketing for a quick gift pick-up procedure.


“We are honored to be able to collaborate with the Twenty-Nine Palms Band of Mission Indians.” They operate an excellent gaming business and place a high importance on their customers. We’re pleased to work with them and provide two of our greatest apps to help them on their way to offering excellent player care.” Hunter Hunstock, CEO of Playersoft, had this to say.

PlayerSoft Information Playersoft Technologies is dedicated to developing technologies that simplify all areas of the fast-paced gaming business. Playersoft Technologies was founded with the goal of assisting casino operators in improving the gaming experience of their customers, as well as increasing player retention and profitability.

The Mission Indians of the Twenty-Nine Palms — The Chemehuevi, a peaceful and nomadic tribe whose territory originally encompassed portions of California, Utah, Arizona, and Southern Nevada, are the ancestors of the Twenty-Nine Palms Band of Mission Indians. In 1867, a tribe of Chemehuevi arrived in Twentynine Palms and established the Oasis of Mara. Their descendants are the Twenty-nine Palms Band of Mission Indians. Today, the Tribe’s holdings are divided between two Reservations, one near Twentynine Palms and the other near Coachella. The Twenty-Nine Palms Band of Mission Indians will continue to concentrate on giving future generations with chances for development and success. Visit for more information about the Twenty-Nine Palms Band of Mission Indians, their culture, history, and customs.

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